魁北克希爾頓逸林度假村 (DoubleTree by Hilton Quebec Resort)

景色不錯，但距離老城太遠了。需要打車來回，老城有非常多酒店，建議想玩魁北克還是住老城，所有地點都可以步行到達。 在老城買了個小駝鹿玩偶，離開酒店後不久意識到落在房間的床上了，於是打電話去問。本打算還在話回去取一趟，畢竟是旅行的一個小回憶，哪想到酒店讓我on hold 5分鐘之後，説沒看見。😅
東西不貴，但這個態度我真的不喜歡。哪怕説以為客人不要了處理掉了都比説沒看見強。

I love this hotel. They have warm chocolate cookies, free hot spa and sauna. The bed is comfy and I had a really good sleep. Unfortunately, the service was terrible. I will definitely write a formal complaint. I was at the shower - the shower gel and shampoo were both empty. Obviously they didn’t refill the bottle. That’s fine. I called the counter and asked them to bring me new bottles. They rejected and asked me to go down. Ok that’s fine. I asked my friend to go down. He came back and said someone would come to change the bottles soon. Sure. I stood in the shower room for 10 minutes and no one came. Ok maybe they needed more time. I came out of the shower and sat down on the bed. Another 10 minutes. So I asked my friend to find someone. He was told that someone would come again. Another 10 minutes. A man came and gave me a bottle of shampoo and body lotion???? My friend went out again and finally got me some shower gel in a cup. It took more than 30 minutes and I just stood there. After shower, I got to do the skincare routine, dry my long hair and so on. Eventually, I went to check out. I was late of course. The lady asked me to pay for late fee. I was like ???????????????????? Explained and she agreed to waive the fee. Everything was perfect until the empty da** bottles. I am late for my lunch reservation now and I am missing some attractions for sure.

The room is spacious and features a modern design with a pleasant ambiance. It is overall very clean and comfortable - just as one would expect from a Hilton-brand hotel. However, I would like to highlight the following areas for improvement: 1. There aren't any drinking water dispensers on each floor, so we had to get water from the gym in the basement, which was inconvenient for guests. 2. There is no proper kettle for tea drinkers. As tea enthusiasts, we found it inconvenient to boil water using the coffee machine, as the water carries a noticeable coffee taste and aroma which compromise the flavour of the tea. Additionally, the hotel does not provide a hot water dispenser in the common areas on each floor. Hotel management should consider providing complimentary bottled water in each room or, at minimum, installing drinking water dispensers including hot water on each floor. Alternatively, providing a small electric kettle would be a simple yet meaningful addition to all beverage preferences.

雖然酒店位於郊區，但駕駛至老城僅十幾公里，非常方便，停車免費，早餐尚可，酒店對面是高爾夫球場，環境優美，適合自駕遊的朋友。

Had a pleasant stay at this hotel. The location is a bit out of the way, but everything else was great. The staff were very friendly, and they even provided complimentary snacks. Loved the strong shower water pressure. Will comeback again.

위의 평점대로 시설, 청결도는 괜찮은 편이며 위치는 보다시피 시내가 아닙니다. 그것을 감안하고 시설이 나은것을 원한다면 예약해도 좋아요. 하지만 친절함을 많이 기대하지는 마세요. 공간 넓이가 가족이 머무르기에 나쁘지않아요.

本次加拿大行程中體驗最好的一家酒店，入住送餅乾🍪，有免費SPA和桑拿，床品舒適，適合自駕到魁北克老城，性價比很高。

酒店服務很一般，我的床頭都是灰，還是自己擦的。唯一喜歡的是店內的溫泉池。樓下的飯店吃了一頓晚餐，衹有當日的蔬菜湯還可以，早餐也非常一般，性價比很低。另外Trip的預訂退換很不靈活不如Booking。

Very good hotel in general. Good room size. Relatively new and clean. Crabtree and Evelyn bathroom amenities. Small swimming pool. Rooms facing either golf course or parking lot.

這是第一站，辦理入住的時候會送一份餅乾🍪，孩子很喜歡，也很熱情，很不錯的一次入住，酒店的環境也很不錯。